Privacy Policy

1. Information We Collect

We may collect and process the following types of personal data:

• Contact information: Name, phone number, email address, company name, position.

• Technical information: IP address, browser type, device information, operating system.

• Usage data: Pages visited, time spent on our website, interaction with content.

• Inquiry data: Information submitted through contact forms, email communication, or chat services.

We do not collect any sensitive personal data unless explicitly provided by the user for a specific business-related inquiry.

2. How We Use Your Information

We use your data to:

• Respond to inquiries and provide support

• Process orders or service requests

• Send technical documentation or product updates

• Improve website functionality and user experience

• Ensure legal and regulatory compliance

We process data based on legitimate business interests, your consent, or contractual necessity.

3. Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences

• Analyze site traffic

• Provide a better browsing experience

You can manage cookie settings through your browser or decline non-essential cookies via our cookie banner.

4. How We Share Your Data

We do not sell or rent your personal information.

We may share your data with:

• Trusted service providers (e.g. web hosting, analytics)

• Legal authorities if required by law

• Partners or suppliers only to fulfill your business request

All third parties are contractually obligated to handle your data securely and in compliance with applicable data protection laws.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict certain processing activities

• Withdraw consent at any time (where applicable)

To exercise your rights, please contact us at: novadoffice@gmail.com

7. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

8. International Transfers

If your data is transferred outside the European Union, we ensure that it is done in accordance with GDPR and under appropriate safeguards (such as standard contractual clauses).

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or operational requirements. The latest version will always be posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

NOVA D COMMERCE Ltd.
Email: novadoffice@gmail.com
Phone: +359 878 603 918
Address: 4270 Parvomay, ul. Zornitsa 7, floor 2, office 23, Bulgaria